Feedback

Melanie Ratcliffe

I just love this place, knowledgeable staff and a warm friendly service...I’ve just had my Bernina serviced by them after a ‘user malfunction‘ (and to be fair it was probably due a service).
‘Bertha’ is my second machine bought from John and Maureen and I can’t state too clearly that they are all about what works for you..not what they want you to buy for themselves.
I have been supremely happy with both machines and would recommend them in a heartbeat ????

Posted on Fri 17th May 2019 at 13:06

Rachel Horton

This shop is wonderful. I bought my sewing machine here and then my overlocker. The machines are really good and the aftercare is outstanding. I went for help again today with threading my overlocker and they couldn't have been more helpful.
I picked up some lovely Christmas material too.
John and Maureen are very knowledgeable and the sewing machines were a great price but also John showed me how to use them and twice I've turned up at the shop with the machines in hand and he's sorted them out for me.
Thank you!

Posted on Fri 10th Nov 2017 at 12:30

Vera Harland

What a lovely experience buying a new sewing machine from Elegance please would be seamstresses forget buying from anywhere else the lesson on all that the machine can do is so invaluable and the staff so friendly ,not to mention the beautiful section of fabric and trims to get you started on your way to your latest creations.

Posted on Thu 19th Oct 2017 at 15:25

Julia Lister

Thank you for your patience in talking me through the workings of my new Bernina. You deserve a medal!
Loved your shop - fabrics and knitting wool. I hope to return. ????

Posted on Thu 14th Sep 2017 at 16:45

Christopher Groves

Elegance were extremely understanding and helpful in meeting my need for a basic sewing machine at the most reasonable cost. They also arranged delivery just a few days after ordering. Excellent in every way

Posted on Tue 17th Jan 2017 at 15:32

Cat johnston

Popped into this lovely shop today to buy a new sewing machine. Staff were so lovely and knowledgeable, and I left very happy with my purchase. I will definitely be back!

Posted on Tue 8th Nov 2016 at 19:24

Anne Holmes

thank you for your help and encouragement - a good experience to visit your shop.

the selection of fabrics is a delight!

Posted on Sat 4th Apr 2015 at 17:29

Carrie Marshall

Just wanted to highlight what a treasure this shop is for Derby.I purchased an overlocker last year and the gentleman gave me 1st class service and aftercare which is hard to find these days. I even got free advice on how to use my zipper foot on my sewing machine that was not even purchased through them.The great british sewing bee has ignited a passion to make garments for myself and the choice of fabrics are fashionable and you can actually visualise what to make compared to the derby market. I will keep coming back to you and will continue to recommend you to others. thank you Carrie.

Posted on Wed 9th Apr 2014 at 06:42

Victoria Howard

Excellent store! The lady that served me was lovely, she took the time out to show me how to use the sewing machine - I didn't get to the store until 5mins before closing time, but she stayed open a extra 20mins to help me with my purchase. I'm so glad that I went here instead of Argos.

Posted on Fri 22nd Nov 2013 at 18:39

Claire Coates

Just wanted to pass on my thanks to you and your team for a lovely visit to the shop on Saturday. I was amazed at your wide range of fabrics and had no trouble at all in selecting two for completely different dressmaking projects. I received top class advice on the fabric and haberdashery selections I had to make and loved that I felt completely at home despite not having tried a sewing project for over 10 years! I will be recommending you to new sewers and experienced seamstresses alike if I get the opportunity. Thank you again for your wonderful service. I will be back soon! Claire

Posted on Thu 8th Nov 2012 at 09:59

pamela crosby

thanks for the christmas stockings recieved yesterday.just what i wanted

Posted on Wed 10th Oct 2012 at 21:12

Beverley and Jim Salloway

It was a pleasure to come in to your shop this morning after a absence of a few months. The material I bought is making up into a lovely skirt so shall be back again as I have the bug again. See you soon.

Posted on Fri 11th May 2012 at 15:08

Teresa Dennis

Lovely shop, everything you will need from knitting, sewing, patchwork, dress making and more you will find it in this shop. Lovely owners.Hope to shop again very soon.

Thanks

Posted on Sun 25th Mar 2012 at 10:10